Contact information
# Contact Us
Welcome to **ELINIAE**.
We're committed to providing exceptional customer service and making your shopping experience as smooth as possible. Whether you have a question about an order, need help with sizing, or want more information about a product, we're here to help.
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## Customer Support
**Email**
[support@elinae.shop](mailto:support@elinae.shop)
**Phone**
+1 (787) 282-8603
**Business Hours**
Monday – Friday
9:00 AM – 5:00 PM EST
**Response Time**
We typically respond to all inquiries within **24 business hours**.
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## Business Information
**Store Name**
ELINIAE
**Website**
https://elinae.shop
**Business Address**
116 Calle Manuel Domenech
San Juan, PR 00918
Puerto Rico
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## Contact Form
For the fastest service, please include the following information when contacting us:
* Full Name
* Email Address
* Order Number (if applicable)
* Subject
* Message
Our team will review your inquiry and respond as quickly as possible.
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## We're Here to Help
You can contact us regarding:
* Order Status
* Shipping Questions
* Returns & Refunds
* Product Information
* Size Assistance
* Payment Questions
* General Customer Support
Thank you for choosing **ELINIAE**. We appreciate your trust and look forward to serving you.